Terms of Service
1. Acceptance of Terms
By accessing or using Neernaya, you agree to be bound by these Terms of Service. If you do not agree with these terms, you must not use our platform or services.
2. Description of Service
Neernaya provides IoT-based environmental and water quality monitoring services, including real-time data visualization, analytics, alerts, and device management tools.
3. User Accounts
- You are responsible for maintaining account security.
- You must provide accurate and complete information.
- You are responsible for all activities under your account.
4. Device Usage and Responsibility
Users are responsible for proper installation, calibration, and maintenance of connected IoT devices. Neernaya is not liable for damages caused by improper installation or misuse of devices.
5. Data Accuracy and Monitoring Limitations
While we strive to provide accurate monitoring data, Neernaya does not guarantee 100% accuracy due to environmental factors, connectivity issues, or hardware limitations.
6. Prohibited Activities
- Unauthorized access to systems or data
- Reverse engineering or tampering with devices
- Using the platform for illegal activities
7. Service Availability
We may update, modify, or temporarily suspend services for maintenance or upgrades without prior notice.
8. Limitation of Liability
Neernaya shall not be liable for indirect, incidental, or consequential damages resulting from use of the platform or device-generated data.
9. Termination
We reserve the right to suspend or terminate accounts that violate these Terms of Service or pose security risks.
10. Changes to Terms
We may update these Terms of Service from time to time. Continued use of the platform after updates means you accept the revised terms.
11. Contact Information
For questions regarding these Terms of Service, please contact the Neernaya support team.